How do I manage my password and email address online?
For your protection, remember to change your password frequently.
Use complex characters, including uppercase and lowercase letters, numbers, and special characters
Your password must be 7-16 characters and can include specials characters, except for the following: ( . , - | \ / = _ ) or spaces
Keep Me Signed In
I want to update my password
I forgot my password and am locked out of my profile
I was prompted to reset my password
I requested a new password, but didn’t receive a reset email
I didn’t change my password, but received an email confirmation
If this happens, reset your password immediately. If you see any unusual activity associated with your account, call Customer Service.
1-866-593-2543 9:00 a.m. - 12:00 a.m. ET, 7 days a week Customer Service. TDD/TTY for the Hearing Impaired 711 Outside the U.S., Canada and Puerto Rico, call collect 1-727-556-5758
I want to change my email address
I no longer have access to the email address associated with my profile